Upcoming Events, Courses, and Talks

Warranties are more than just legally required fine print—they are a direct extension of a company's promise to its customers. Yet for many product-based companies, warranty management remains a source of frustration, inefficiency, and hidden risk. This comprehensive session demonstrates how companies can turn warranty obligations from a compliance burden into a strategic competitive advantage.

The reality for most companies is sobering: fragmented claim intake, inconsistent documentation, long resolution cycles, and lack of visibility across teams lead to dissatisfied customers, higher operational costs, and potential regulatory exposure. Without a proper system of record, companies struggle not only to resolve claims effectively but also to capture the data needed to improve products, provision funds, and reduce risk over time.

This workshop showcases how modern workflows and technology can transform this challenge into opportunity. Learn best practices for implementing a comprehensive warranty program before products start shipping, including workflows and tools that reduce risk, improve efficiency, and boost customer satisfaction. Discover how leading product companies use warranty data to drive product improvements, strengthen customer relationships, and create predictable cost structures.

Join warranty technology specialists from Mahalo Software, with support from legal experts from Foley LLP, to explore the full lifecycle of warranty management. You'll gain crucial insights into regulatory requirements, risk mitigation strategies, and the legal frameworks that govern warranty programs in today's landscape. Plus, Mahalo is offering its software free for workshop attendees, providing immediate tools for implementation.

About the Organizations

Mahalo Software provides modern warranty management solutions designed specifically for manufacturers. Their platform transforms fragmented warranty processes into streamlined workflows, enabling companies to reduce operational costs, improve customer satisfaction, and capture valuable product insights. Mahalo's technology creates a system of record for warranty claims, providing visibility and analytics that drive continuous improvement.

Foley & Lardner LLP is a leading law firm with deep expertise in manufacturing, product liability, and regulatory compliance. Their manufacturing industry team helps companies navigate complex legal landscapes while building competitive advantages through strategic compliance. With decades of experience serving manufacturers across all sectors, Foley provides practical legal counsel that aligns with business objectives.