Consultant, Khoj Lab
Shilpi Kumar has over 15 years of professional experience as a Design Strategist, User Experience Researcher, Industrial Designer, and Design Educator. Before founding her own consulting firm, Shilpi worked with GE Transportation Digital and Herman Miller where she worked closely with the operations and strategy teams to define an integrated business process for new product development and align innovation ideas to company strategy.
Shilpi has a Master of Design Methods from the Institute of Design at Illinois Tech Chicago with a focus on Innovation/Design Research/Strategy, a Masters of Design from the Industrial Design Center at IIT Bombay, India, and a professional BArch from BIT Mesra, Ranchi, India. Human-Centered Design, Inclusive Design, Research, Business Strategy.
Who is the customer?
What is the problem your offering is solving? What value does your offering bring to society and your business?
What's your strategic roadmap for how you position your offering?